what a night I had

[angel607]

my night at work was crazy. first I had to call south 4th street kmart and let me tell you. I would rather bang my head into a wall then deal with that store. I called for a custermer and was on hold forever. someone finally picked up 10 minutes later only to say hold on while I transfer you. it took forever for a actual person to answer the phone and I was so mad because I had a lot of work to do. it's this store I have had problems with before. when I called service desk picked up but no employee's ever answered the phone. I ended up telling the custermer nobody work's in that store. let me tell you something discusting that happened tonight. I cleaned the fitting room and found 3 bra's new with red blood stains on them. somehow a lady was bleeding and tried on clothes and got her blood on them. I took it to service desk to 605 it and put it in the damage section because we can't sell that. tomorrow we have a big store visit so we had to get our straightening done. me and pat worked together. diamond the slacker worked with jen. diamond ended up mostly screwing around all night. me and pat kept up with the returns and pat also helped straighten the front of ladies. jen and diamond had ladieswear, footwear and hoisery. me and pat had boys, girls, infints and menswear. what made me mad was that diamond requested more help because 2 people were not enough to do ladieswear. this was funny we have headsets so we hear everyone's conversation so we can communicate easier. diamond told my manager ladies was done. he said you said that last time and 2 minutes later I saw clothes still on the floor. me and pat had to do shoes because they never did it. so that pretty much wraps up my night. I am off tomorrow most likely doing shopping.

[Jason O'Lewa]

i hate poeple doing things like that
ruining store murchanise. how would they like it if somebody walked all over their rug with dog crap on there shoes
thats about the same thing

why did the other store leave you hanging so long though

[Phil]

It does seem to be getting harder and harder to get someone who cares enough to provide a service or at least make us think they care about their customer's concerns.

[Beangirl]

I had to call my store while at the dentist on Monday to tell them I would be late. Here I am in a dentist chair numb with Novocaine and no one answers the phone at the fitting room. I am thinking " Come on . Come on people. Were are open 24 hours now.I know you are there?"

[angel607]

i don't like people like that either jason but in retail we have to put up with so much. year's ago some lady pooped in the ladies fitting room and left a tissue over it. I thought I was going to puke. luckily I did not have to clean it. they had a guy in utility clean it and he was discusted. the other store I don't understand why they don't pick up. service desk told me they hate dealing with them because they take forever to pick up.


i agree phil. my one friend told me she was at a store and wanted to know if they had something in the back. the person went to check and never came back. I think it's rude when they do that. I always rush to help someone because if I don't and they complain I will be one step closer to losing my job.


wow beangirl that's horrible nobody will answer the phone. where I work if a manager does not pick up in 5 minutes service desk will pick up and tell the manager for me that I won't be coming in. I do understand store's get busy but they should never make a employee wait to talk to someone especially when your in pain.

[Antonio]

I understand angel some people have no respect, I remeber when I was like 17 right after football season I got this job at a recreation center, because I was the new guy I would hve to help clean up after the they closed, I would have to stack the weights and put the balls up which wasnt too bad. But I had to help clean the locker room and I would find used hygene products on the floor and people would leave their underwear in the lockers, and they weren't always clean. One time somebody crapped on the floor in the bathroom since I wasn't a janitor I didn't have to clean it but the fact somebody did it really pissed me off tht job made me have respect for people.

[Phil]

Thats just the worst. People pissing or crapping on the floor or in the trashcan.

That happens sometimes in railroad stations too. Thats not my department but I have seen some trashed restrooms done that way. I've also remodeled some restrooms that for sure had rough history.

My worst work experience I have discussed several times it was the time the outhouses fell off the train at a street crossing and having to clean up after that.

I am pleased to see Jason's reply because his mother and I have always tried to explain to our kids that store merchandise is to be respected. A $20 dollar item is $20 of destruction if it gets dropped and destroyed. I see that registered since he replied to Angel's post that way.

Stores must suffer a ton of loss by items destroyed knocked off shelves or stolen.

[Beangirl]

Good Job Phil! Jason? You can come and work at Wal Mart when you are older. ;)I am proud of your understanding of store merchandise.Some people are just plain slobs.They take pillows out of our housewares and allow there babies to sleep and drool on them then return them back to the floor.Once someone allowed a kid(at least I hope it was a kid?) Throw up into one of our decorative bathroom cups.

[fartinggurl]

It seems to me that the general public are just a bunch of pigs and have no respect for property that is not their's. They just figure, "Hey, it's not mine. Who cares what happens to it?" or, "I don't have to clean it, so who cares?" I hate that so much.

I put up with a lot of that at my old job: people spilling pop and milk on the floor and not telling us, so that we have to discover it later when it's all sticky and smelly; people not flushing; people who did not wipe their feet after the floor was just mopped; and just leaving their garbage on their table for us to throw out for them. If those people are this messy in public, I hate to think about what their houses look like.

[Phil]

They don't have an appreciation for these things because they didn't buy them. They figure it wasn't their money that invested in the product and it doesn't occur to them that somebody did have to buy that item. If you tried to make it clearer they would just figure that a store of that size could afford to lose a pillowslip.

That's not the right line of thought but its out there and rather common.

[angel607]

i am also happy that phil and his wife taught jason to respect merchandise at stores. there's parent's that let let their kids run wild in the store knocking clothes off racks then they fall and get hurt. one of the biggest question is where are the parent's. we had a boy riding a bike through the store with employees saying you can't ride that in the store. well he fell with the bike while running into some older lady. she was understandably mad. when she yelled where are your parents he said shopping. the mother was embarressed when she left the store with her kid. another time 2 teenage boys were riding the carts for people who can't walk around to good. they rammed it into clothing racks knocking clothes on the floor. one boy almost drove the cart right into me. security yelled for them to get off. then the boys were taken to the phone. guess where the parents were at home. they got a nice phone call saying pick up your kids now or we are calling the police. I think more parents should teach their kids what's right and wrong. employee's don't like to yell at kids because we are not babysitter's but is someone gets hurt then there is a lawsuit and nobody wants that. there were some cases where I seen parents acting really bad. one guy yelled at his son in the fitting room for no reason. it's nice when people respect the store because the visit there is a good one.

[Phil]

This keeps getting worse too.

Some kids are involved in school activities as Jason is and there was a Halloween party for the school the Friday of Halloween. Enough kids did go to make it a nice party but a number went to 1 particular kids house because his parents seem to think its ok to let 13 year olds drink beer at home.

I don't know what did finally transpire but that's what I heard and the info I got was a little better than just hear say.

I tend to think it probably was true.

Of course we could protest but they'd resent that. Its just a mess.

Riding bikes through a store that are there for sale I don't get that. I can't believe the way some kids talk to their parents now too. I think my 3 are pretty aware that they'd get a nice smack if they were like that with me. By the time I was their age I wouldn't have attempted that because Id been smacked enough along the way.

[fartinggurl]

I also cannot believe the way some kids talk to their parents, because if I would have talked that way to my parents at their age, you bet I would have been in serious trouble.

I can actually remember at my old job, this one lady and her 2 year old came into the store, and the 2 year old went over the the potato chip display, and knocked an entire row of potato chip bags all over the floor. She smiled about it, and said, "Aww! Isn't that cute?" I gave that woman a look that clearly said, 'No I don't think that's cute because I'm the one who has to clean it up.' However there was one parent who, when their kid purposely knocked the potato chip bags on the floor, gave him a smack on the bottom, made him pick up the chip bags, and made him apologize to me for making a mess.

[Beangirl]

At Wal mart we have customers who are shopping in apparel with there kids and the kids and sometimes the adults start taking clothing out and then just throw it back on the floor when finished. If we say >: can you please pick that up off the floor."? They say. "That's what you get paid for."

[fartinggurl]

Nov 30, 2010 23:20:14 GMT -5 Beangirl said:

At Wal mart we have customers who are shopping in apparel with there kids and the kids and sometimes the adults start taking clothing out and then just throw it back on the floor when finished. If we say >: can you please pick that up off the floor."? They say. "That's what you get paid for."

I hate people who are like that. They just don't understand or care that people in retail have a lot more work to do other than pick up clothes off the floor that customers were too damn lazy to hang back up.

[Classicblast]

I can't understand if you don't want something or it doesn't fit why not return it to the right shelf you got it off of?

If you were looking for something and the store had it but you thought they were out because somebody else misplaced it that would suck.